GomyToy FAQ
Welcome to the GomyToy FAQ page! Here, you’ll find answers to some of the most common questions we get from our customers. If you can’t find what you’re looking for, feel free to reach out to us.
GomyToy is your go-to store for high-quality sex toys for both males and females. We make sure to deliver your orders discreetly and keep your information secure.
We’re based in India and serve customers all across the country.
You can email us at support@gomytoy.com or call us at +91-8889991234. We’re here to help!
Ordering is easy! Just browse our website, add your chosen products to your cart, and follow the checkout instructions to complete your purchase.
We accept credit/debit cards, net banking, and digital wallets. All payments are processed securely.
Absolutely. We use top-notch security measures to protect your personal information. Your payment details are handled through secure gateways and aren’t stored on our servers.
You can cancel your order before it’s shipped. Contact our customer service team as soon as possible to request a cancellation.
Yes, we do! Your privacy is important to us, so all orders are packaged in discreet, unmarked packaging. The name “GomyToy” won’t appear on the package or delivery label.
Delivery usually takes between 3-7 business days, depending on your location. You’ll get a tracking number once your order is shipped.
Right now, we only ship within India.
Because of the intimate nature of our products, we can’t accept returns or offer refunds if the product has been used. However, if you receive a faulty product, you can return it for a refund or replacement.
If you get a faulty product, email us at returns@gomytoy.com within 7 days of receiving it. Include your order number, a description of the problem, and any relevant photos or videos. We’ll review your request and send you return instructions if it’s approved.
We cover the return shipping cost for faulty products. For non-faulty products (if unused and in original packaging), you’ll need to pay for return shipping.
Yes, all our products are made from high-quality, body-safe materials. We make sure they meet strict safety standards.
Each product comes with specific cleaning instructions. Generally, you can clean them with warm water and mild soap or a dedicated toy cleaner. Make sure to dry your toys thoroughly before storing them.
Yes, using lubricant can enhance your experience. Just make sure to use a lubricant that’s compatible with your toy’s material (e.g., water-based lubricants are safe for all toys).
Your privacy is our priority. We use discreet packaging, secure payment processing, and we never share your personal information without your consent.
Our privacy policy explains how we collect, use, and protect your personal information. You can read it in full on our Privacy Policy page.
Yes, we do! Sign up for our newsletter to get updates on our latest offers and promotions.
Stay in the loop by subscribing to our newsletter and following us on social media. We regularly post updates, promotions, and new product launches.
If you have a question that’s not covered in this FAQ, please contact us at support@gomytoy.com or call us at +91-8889991234. We’re here to help!
Yes, we offer gift cards! They make great gifts for friends and partners. You can purchase them directly from our website.
We love hearing from our customers! You can leave a review directly on our website under the product you purchased, or share your thoughts on our social media pages.
If you have any problems with your order, please contact our customer service team at support@gomytoy.com or call us at +91-8889991234. We’re here to resolve any issues quickly and efficiently.
Thank you for choosing GomyToy. We’re committed to providing you with high-quality products and excellent customer service.
